I wrote you more than a month ago with a great issue, to which you responded that you fixed it but the bot still did not work (ticket ID 302)
Then I wrote you again and again both on the forum and on Facebook, getting absolutely NO answer!!
Today I've tried to unpublish the bot because it still did not work but it looks impossible and the system tells me to write to your contact team.
The same issue presents itself when I tried ti publish another bot but nothing works!!
Can you please solve it?
This is the main issue with my bot anyway:
I'd built a bot and programmed it to send, through the re-engage node, specific info to some people, based on the variable assigned to them (with the if/then node)
The problem was the bot did not send any message to anyone after first interaction...
Customer support service by UserEcho