would be great to be able to set variables for users manually from outside the chatbot - e.g. when troubleshooting any errors
What exactly is your use case in the bot?
If a user gets in touch with the operator, then the operator could alter variables that were set for this specific user in error.
So say user A paid for premium services in the bot, but somehow didn't get these, the operator could then update the variable that stores if the user has made a purchase - and trigger the right episode.
What you could do is:
1) Add another variable node with the altered variables in it
2) To trigger any specific episode for this user, add a GoTo Episode node in this specific path.
I see, this could work, thank you! / But would love to see an easier solution for it!
I'm afraid this is the available option for now. Will update if we add any easier option in future.
Customer support service by UserEcho