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Started
Praveen Srinivasaiah (Admin) 6 months ago in News & Announcements • updated 2 weeks ago 22

Hi All,


Once you've published your bot on any platform, DO NOT unpublish the bot if you are experiencing any issue.


Please email at help@onsequel.com or message me here in Forums if you are facing any issue i the chat after a bot is published.


DO NOT unpublish your bot in such cases.


Thanks,

Praveen

May i know why?


I tried it to my page and now i unpublish it since i don`t use it yet..may i know why?

Started

If a bot is published and if there is any issue playing the bot, we suggest to not unpublish instead email us to debug the issue and fix it.

If you do not wish to republish, then it's fine. 

Is there a subscription fee for an upgraded package here?

Completed

Our platform is totally free and you can create as many bots you wish to.

I would like to know about my bot is working or not :'(
https://www.onsequel.com/channels/30451/episodes/50288/trees/50279
I get okay on simulator and not working on facebook side :( Bot is offline or something wrong ?

BotId: 30460

Please provide any other addition information:

 

I have unpulibshed the bot after it was already published, i did it because the /restart function was not working.

 

I send a stop to see how it Works, but then i could’t get the bot working again with “/Start”  “/Restart Bot” or “/restart” they just didn’t work. So i tough to remove the page and then add it again, but now i can’t add it back.

 

Coud you check it? And also check the function related to restart?

Thanks

 

My page: https://www.facebook.com/PokemonRaroSite/

yes restart command making bot dead, new bots also  not working

i hope they fix it, i worked two days on it :P did a god progress

yes I hope so, meanwhile I unpublished the bot made a copy of it in sequel,deleted telegram bot  and again created it,republished the copied sequel bot with new token id, wrkin now, but will never use /restart ever again until they fix the issue :D

Started

If you've unpublished a bot and try to republish again, it will not work. You will need to email us at help@onsequel.com to get this fixed.

Bot is also not working after executing /restart command,please fix this issue.


I have made a botcopy for the meantime, amazing botmaker tool though improvements needed.

Could you please point me to your bot link at onsequel.com?

https://www.onsequel.com/channels/30480/episodes/50327/trees/50318

Yes fix /restart issue

How can I make it to post to telegram groups

My issues was fixed, thanks for the fast support guys!

But how i said before, and the mohit above, fix the /restart /start /stop bot functions, they are the most important function of the bot, if the users get stuck there nothing that we can do about it. 


and also, if its possible, add a function to translate the content made by bot to your to-do list, like "BOT IS BUSSY, WAITING X SECONDS" some users from my country don't rly understand english, so it would be cool to have that. 


If there  also a model of payment to remove the adversit that its on bot, let me know


Thanks for everything again.

We are looking into the start, stop, restart command issues you've reported. The "Bot is busy....." message sent is standard across all the bots and can't be changed for specific bots as such.

Restart bot issue seems to be fixed, thank you very much, may I know how can bot post in telegram group in which it is added,please add this functionality.

Is the restart command still not working in Telegram?

 its working fine now,i said thank you for that only :)

how can bot post in telegram group in which it is added,please add this functionality as I want group functionalities.

Awesome! The group functionalities isn't implemented in Telegram yet.

Will update here once the group functionality is implemented in Telegram from our end.