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Started

Hi! I have published my bot on FB but it doesn't work when I try it? Also, the time delay that I have set up will show up as "Bot is busy" on customer's side? How do you remove that?

Love 7 months ago in Technical Issues • updated by Praveen Srinivasaiah (Admin) 2 months ago 4

Hi! I have published my bot on FB but it doesn't work when I try it? Also, the time delay that I have set up will show up as "Bot is busy" on customer's side? How do you remove that?

Started

Could you please point me to your bot link at onsequel.com and I'll look into it?

I think the problem is that I left my bot conversation unfinished but I want that if that happens and you go out of the conversation, it starts over.... I deleted the chat, and pressed GET STARTED but nothing happens... And when I try it with another user, it does work for the first time.

Could you type /restart and let me know if the bot responds?