+2
Under review

Reports

shane 1 year ago in Technical Issues • updated by Mobius Hon 2 months ago 55

I tried accessing the Reports section but it always says 'Data will appear when people start using the bot'.


But there are already users using my bot. How do I access the reports?

Under review

Hi Shane,


We are looking into this. Will update you once the Reports are updated for your bot.

hi Praveen, any updates on this?

Will update you at the earliest. We are still debugging this issue.

I have the same issue, any improvements?

Answered

The issue with reports is now fixed.

+1

Ok, thank you for your fast response.


Kind regards,

hi there, when can we expect reports to be fixed?


Thank you in advance for your fast response.

Radio,


The issue with Reports has been fixed.

Hi great News, when it will be visible to us. Sorry for bothering you, but it is quite important to us.


Kind regards,

The Reports section can be found next to the "Update" button below the Bot Cover image.

It still wont work, does it work in real time or it needs time to be calculated?

No, it doesn't work real time. It gets updated in some time. Check later and let me know if you see the reports data.

Thank you very much for your support.


Kind regards,

Hi, I still don't have any statistics :( but I know that I have

12/01/17,Impressions Public Chats,137100,Radiosarajevo.ba,"113,400"

Under review

Could you please point me to your bot URL at onsequel.com?

yes of course, https://www.onsequel.com/channels/14238/episodes/24420/trees/24413 it is for today, and one last which was active for weekend : https://www.onsequel.com/channels/14030/episodes/24055/trees/24048 this one had over 100.000 requests I saw it from Viber analytics. Is it posible to buy your PRO version of it is available?

It looks like the bot https://www.onsequel.com/channels/14030/episodes/24055/trees/24048 has been unpublished. The other bot was published on 16th January. The reports for this bot will get updated in 24 hours time.

Yes, I unpublished the first bot to publish the new one, I have every day the different one, do you have some PRO?

Let's check after a while if the reports are updated in the new bot.

Hi, it's me again, unfortunately there is no reports again, I will ask again is it some way for us to pay and have live reports?


Thank you

The Reports is totally free. Once you have a bot published and have user's playing the bot, data get's populated and are shown in metrics form under "Reports" at onsequel.com.

I know, but there is no report, as I said I will to pay, but to have it.


Kind regards,

This is the only report metrics we have at the moment which is free for all user's.

dear Praveen, the reports still don't work, when can we expect these?


Mark,


The issue with Reports has been fixed. Could you please check and point me to your bot link at onsequel.com if it isn't working?

Looking into it now, Will update once it's fixed.

Any update on reports?


Thank you in advance for your support.


Kind regards,

Will update here once the Reports feature is fixed.

Answered

Hi All,


The issue with Reports is now fixed. The data in Reports are now getting updated.

Reports don´t works... Why?

Hi! the reports still don't work

Under review

The reports data will update only after user's start playing this bot. It looks like there aren't user's playing your bot at this point of time.

The bot is already playing

Please post more information about the reports

Yuriy,


Could you please point me to your bot link at onsequel.com and I'll be able to update the Reports?

We have a same problem, still not working, and not working on iOS devices ?


Kind regards,


RSA Team

Could you please point me to the bot link at onsequel.com and I'll be able to update the Reports?

This one isn't active because there was no analytics, but it was active for two days:

https://www.onsequel.com/channels/19485/analytics

It looks like this bot has been unpublished.

Any update on my request?

Will update you once it's fixed.

Hi Admin,


Any update on this? I am still waiting for the reports.

Hello!

It would be very useful that reports could be downloaded or sent to the owner account of Telegram, Facebook, etc. in a txt file, not being oblied to open the Reports in www.onsequel.com. This way would let us import to an xls file in order to work with it.

Kind regards.

In the Reports section at onsequel.com, you can download each section as csv. Will this be helpful? The option to download and send to owner of account is not available.

Csv is fine but I think that for collecting info is not very useful having to sign in, is it?

Thanks!

I'm sorry, this is the only option we have for Reports.

+2

I'm having the same issue, Is it working or not?

+1

Hello, reporting doesn't work: "Data will appear when people start
chatting with your bot.
Spread the word!" 

There are a few days chatting with a bot now.

Still no reports here: where is the support? :(